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Stance Reviews

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Overall Rating

4.5
2 Reviews
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About Stance

Stance.com offers a variety of products and services. One of their key offerings is a subscription service. Customers can track their subscription shipments, return items from their subscription, cancel their subscription, and even skip a subscription shipment. They also provide support for international customers who wish to purchase a subscription. In addition to their subscription service, they offer a range of products that reflect a dedication to innovation, comfort, and safety in healthcare, Behavioral Health, and senior living environments. They have a diverse range of products and customization options. They also provide furniture solutions that prioritize the well-being of both patients and caregivers. Furthermore, they offer a service for walk-in shock requests, where customers must complete a Service Request Form before bringing in any Stance USA products. They also request that shocks are cleaned before being brought in. If a shock arrives in an unsuitable condition, an additional charge is applicable. They also offer support services, including returns & warranty, shipping and delivery times, gift cards, promotions, size and fit information, media and sponsorships, subscription FAQs, care instructions, and a Heroes Program. They also have unique product features such as Butterblendâ„¢, Infiknitâ„¢, and FreshTekâ„¢.

Stance Pros & Cons

Pros and Cons of Stance.com

Pros

  • Quality Materials: Stance uses innovative technologies like Butter Blendâ„¢ for softness and Infiknitâ„¢ for durability, ensuring high-quality products.
  • Subscription Options: The subscription service allows customers to receive regular shipments of socks or underwear, providing convenience and variety.
  • Customer Service: Stance offers responsive customer support to address inquiries and issues, enhancing the shopping experience.
  • Lifetime Guarantee: The Infiknitâ„¢ guarantee ensures that if socks rip or tear, a replacement will be provided without hassle.

Cons

  • Limited Return Policy: Returns are not accepted on subscription products, which may deter some customers from committing to a subscription.
  • Shipping Costs: Customers may incur additional shipping costs, especially for international orders, as returns are at the customer's expense.
  • Availability Restrictions: Subscription services and certain promotions may only be available to customers in specific regions, limiting accessibility.

Stance Coupon & Discount Codes

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Stance Customer Reviews (2)

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Myra Johnson
Myra Johnson
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Feb 8, 2023
Fredericka Trice
Fredericka Trice
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Feb 5, 2023

Stance Customer’s Q&A

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Stance Features and Benefits

Stance.com offers a variety of features and benefits:

  • Stance Subscriptions: This service provides fresh socks and underwear on a regular basis. Customers can choose from monthly or quarterly plans.
  • Preferred Pricing: Subscription orders come with preferred pricing on the styles that Stance selects.
  • Free Shipping: Subscription orders are shipped free of charge.
  • Pause or Cancel Anytime: Customers have the flexibility to pause or cancel their plan at any time.
  • Stance Membership: This upgraded service allows customers to pre-select the styles they'll receive prior to delivery. It also offers free shipping on subscription and non-subscription orders, no minimum required.
  • 10% Discount: Members receive a 10% discount on all orders outside of their subscription.
  • Gift Subscriptions: Customers can gift subscriptions to friends or family.
  • Personalized Recommendations: The platform tailors content recommendations to specific interests.
  • Ad-Free Experience: Customers can enjoy their shopping experience without any distractions.
  • Offline Access: Customers can download articles and access them offline.
  • Exclusive Content and Early Access: Subscribers often receive exclusive content not available to non-subscribers.

These features make shopping on Stance.com a unique and convenient experience. The wide range of products, combined with the flexibility of subscription and membership options, caters to different customer needs and preferences.

Stance Pricing

Pricing Information

Stance provides a range of products with varying prices based on the type and style of items. Here are some key points regarding pricing:

  • Product Prices: The prices for products are listed on the Stance website and are subject to change. Customers will purchase products at the prices specified on the site at the time of order.
  • Shipping Costs: Prices do not include shipping costs, which will be calculated separately during the checkout process.
  • Taxes: All published prices exclude applicable taxes, duties, and charges imposed by governmental authorities.
  • Discounts and Promotions: Stance occasionally offers promotional codes that may apply to purchases, but only one code can be used per order.

For specific product pricing, visiting the Stance website is recommended.

Payment Method

Payment Methods Overview

Stance accepts various payment methods to facilitate customer transactions. The following options are typically available:

  • Credit and Debit Cards: Major cards such as Visa, MasterCard, American Express, and Discover are accepted.
  • PayPal: Customers can opt to use their PayPal accounts for secure transactions.
  • Gift Cards: Stance offers the option to pay using gift cards issued by the company.

Additional Information

  • Pre-Authorization Check: A standard pre-authorization check is performed on payment cards to ensure sufficient funds are available before processing the order.
  • Discount Codes: Promotional codes can be applied during checkout, but only one code is permitted per order.

For specific inquiries regarding payment options, visiting the official Stance website or contacting customer service is recommended.

Stance FAQs

FAQ

Stance Return Policy?

Return Policy Overview

Stance offers a return policy that allows customers to return items within 30 days of the original purchase date. The items must be in their original condition, unworn, and with all tags attached.

Key Points

  • Refunds: Full refunds are available for items returned within the specified period.
  • Free Returns: Customers in the UK can return items free of charge if they are unused and in original packaging.
  • Return Process: To initiate a return, customers should use the provided returns label and include the reason for the return in the package.
  • Exchanges: Currently, Stance does not process exchanges. Customers are advised to return the item and place a new order instead.
  • Damaged Items: If an item is damaged during transit or has a fault, customers should contact Stance for assistance with returns.

For more details, it is advisable to check Stance's official website or contact their customer service.

FAQ

Stance Alternatives

Here are some alternatives to Stance.com:

  1. Nike: A well-known sportswear brand offering a wide range of products including footwear, clothing, and accessories.
  2. Lululemon: A Canadian athletic apparel company known for its focus on high-quality performance fabrics and technical designs.
  3. Necessary Anywhere NYC: A brand that focuses on crew socks with a high level of quality and detail.
  4. Reigning Champ: A Canadian brand known for its high-quality athletic wear and minimalist designs.
  5. Kotn: A brand that started with a goal to create the perfect t-shirt, focusing on quality, price, and integrity of the people who made it.
  6. On Running: A brand founded in the Swiss Alps aiming to transform the experience of running with premium footwear, apparel, and accessories.
  7. Bombas: An internet-first brand offering socks and matching every purchase with a donated pair to homeless shelters.
  8. PRO Compression: An internet-first brand of sports gears specializing in designing socks for athletes.
  9. Pacas: An internet-first brand offering socks for men, women, and kids with hypoallergenic, moisture-wicking, thermoregulation, and natural properties.
  10. Gekks: An internet-first brand of no-show socks made of moisture-wicking fiber & silver anti-microbial yarn which eliminates odor.

These brands offer a similar blend of creativity and quality as Stance.com. They provide a variety of products ranging from socks to athletic wear, focusing on comfort, style, and durability. Each brand has its unique features and specialties, catering to different customer needs and preferences. It's recommended to explore these alternatives to find the one that best suits your needs.

FAQ

How To Open A Stance Account?

Opening an Account on Stance.com

To open an account on Stance.com, follow these steps:

  1. Visit the Website: Navigate to Stance's official website.
  2. Subscription Selection: Click on any of the "Subscription" buttons available throughout the site.
  3. Choose Your Package: Select a specific sock or underwear subscription, along with the desired package and frequency.
  4. Provide Information: Enter the required details, including your name, email address, and billing and shipping information.
  5. Complete Purchase: Submit the information to successfully purchase your subscription.

Once the subscription is purchased, an email will be sent with further instructions, including options for selecting products if a "You Pick" package is chosen.

FAQ

About Stance.com Popular Products and Services?

Stance.com is known for its unique and high-quality products. The popular products include Men's New Arrivals such as Complex Men's Short 7" With FreshTekâ„¢ priced at $65.00, Green Day X Stance Complex Men's Short With FreshTekâ„¢ at $75.00, and Shelter Short With Butter Blendâ„¢ at $65.00. They also offer T-Shirt With Butter Blendâ„¢ at $49.00 and Complex Anorak With FreshTekâ„¢ at $99.00.

For women, the New Arrivals include Butter Blendâ„¢ Crew Socks at $19.99, Hunt And Gather Poly Crew Socks at $14.99, and Cotton Quarter Socks at $11.99. They also have Womens' Superfly Athletic Short at $59.00, Womens' Happenings Athletic Bike Shorts With FreshTekâ„¢ at $65.00, and Womens' Lay Low Boxy Crewneck With Butter Blendâ„¢ at $55.00.

In addition to these, Stance.com offers a wide range of socks with different features. The Freshtekâ„¢ antimicrobial finish brings moisture-wicking properties that eliminate odor-causing bacteria to keep you fresh and dry all day long. The Butter Blendâ„¢ products are their highest standard of superior softness available, designed with a premium cellulose fiber blend and a specialized wash technique. The Best Sellers in socks include Icon Crew Socks 3 Pack at $29.99 and 6 Pack Crew Socks at $59.00.

Stance.com also provides free shipping on orders over $49.00. It's worth noting that prices and availability are subject to change, so it's always a good idea to check the website for the most current information.

FAQ

About Stance.com Prices and Cost?

Stance.com offers a variety of products with different prices. For instance, the T-Shirt With Butter Blendâ„¢ is priced at $49.00 and $55.00. The Shelter Short With Butter Blendâ„¢ is available for $65.00 and there's also a discounted price of $44.90. The Flux Liner Athletic Short With FreshTekâ„¢ is priced at $85.00 and the Complex Men's Short 5" With FreshTekâ„¢ ranges from $59.00 to $65.00.

Stance.com also offers subscription services. The socks subscription starts at $17.95 for 2 pairs monthly and goes up to $27.95 for 4 pairs monthly. The underwear subscription starts at $18.95 for 1 pair monthly and goes up to $49.95 for 3 pairs monthly. They also offer gift subscriptions starting at $49.95. Please note that these prices do not include tax.

Please visit the website for the most accurate and up-to-date information.

FAQ

What other products does Stance.com offer?

Stance.com offers a variety of products. The Men's Collection includes items such as Socks, T-Shirts, Underwear, Hats & Beanies, and other Apparel. They offer T-Shirts with Butter Blendâ„¢ and FreshTekâ„¢ Moisture & Odor Control products. There are also Shelter Shorts with Butter Blendâ„¢ and Flux Liner Athletic Shorts with FreshTekâ„¢. Additionally, they have Complex Men's Shorts with FreshTekâ„¢. Stance.com also features new arrivals and a unique product offering featuring their artists series and performance socks. If you're looking for something specific, it might be best to visit their website for the most up-to-date information.

FAQ

How can I contact Stance.com customer support?

To get in touch with Stance.com customer support, there are several options available. Call them on weekdays between 8AM - 5PM (PT) at (888) 391-9020. Alternatively, text them during the same hours at (949) 391-4272. There is also a live chat option available on their website. If these options are not convenient, an email can be sent to info@stance.com and a reply should be received within 24 hours. Please note that these contact methods are subject to change and it's always a good idea to check the official Stance.com website for the most current information.

FAQ

Stance.com Return Policy?

Stance.com has a return policy that allows customers to return items purchased within 60 days from the date of purchase. Both online purchases and purchases from a Stance Retail Store are eligible for return. A valid proof of purchase, such as the original receipt or email order confirmation, is required for all returns. Full & promotional priced items are eligible for return, but subscription, gift cards, and final sale items are not. To be eligible for a refund, returned merchandise must be unwashed and unworn with the original hang tags attached or in the original packaging in the case of underwear. All garments are subject to inspection. All refunds will be issued to the original form of payment. For credit card transactions returned to a Stance Retail Store, the credit card used at the time of purchase will be required to process the refund. Exchanges can be made at any Stance Retail Store. To be eligible for an exchange, merchandise must be unwashed and unworn with the original hang tags attached.

As for the shipping policy, orders are typically processed within one business day. USPS/UPS delivers within 2-6 business days after taking possession of the package, depending on your proximity to their distribution center in West Valley City, UT. They offer 2-Business Day Shipping and Next Business Day options as well. For 2-Business Day Shipping, orders take one business day to process and usually deliver within two business days after UPS takes possession of the package. However, Hawaii and Alaska require additional transit time. They prioritize 2-business day orders for same day processing if placed by 10 am PST. The 2-day option does not include weekends. For Next Business Day, orders take one business day to process and UPS delivers within one business day after taking possession of the package. However, Hawaii and Alaska require additional transit time. They prioritize next business day orders for same day processing if placed by 10 am PST. The overnight option does not include weekends. They also offer free standard shipping on orders over $49. Some exclusions apply.

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